Information we collect
When you contact us or request a demo, we collect the information you choose to provide. This may include your name, work email, phone number, company or other business information, team size, product interest, preferred meeting details and a description of your requirements.
We may also receive limited website usage and technical information needed to operate and protect the site, such as pages visited, request time, browser or device information, referring page and an IP address used for security and abuse prevention.
Cookies and analytics
The website may use essential browser storage needed for its operation. If a valid Google Analytics measurement ID is configured, Google Analytics may also collect limited usage information so we can understand page performance and navigation. Our analytics configuration disables advertising personalisation and Google signals, and enquiry fields are not sent as analytics events.
You can use browser settings to restrict or remove cookies. Doing so may affect features that depend on browser storage. Analytics is not loaded when its measurement ID is not configured.
How we use information
We use enquiry information to respond, prepare a relevant product conversation, route the request to the right person and maintain a record of the communication.
- Respond to product, sales, support and partnership enquiries
- Prepare and schedule requested demonstrations
- Protect forms and website services from spam or abuse
- Understand which website content helps visitors find the right product
Legal basis and consent
Where applicable, we process information to respond to your request, take steps before entering a business relationship, meet legal obligations or pursue legitimate operational interests. We ask for consent before using an enquiry to contact you about that request.
Sharing and service providers
We do not sell personal information. We may use service providers for website hosting, email delivery, form delivery, analytics or other business operations. They receive only the information needed to provide the relevant service and are expected to protect it.
Information may also be disclosed where required by law, to protect rights or safety, or as part of a legitimate business reorganisation subject to appropriate safeguards.
Retention
We keep enquiry information only as long as reasonably needed to respond, maintain business records, meet legal obligations and resolve disputes. Retention may vary with the nature of the request and any later customer relationship.
Your choices
You may ask us to access, correct or delete information we hold about you, or object to certain uses, subject to applicable law and necessary record-keeping. You may also ask us to stop non-essential follow-up communication.
Security and international processing
We use reasonable technical and organisational measures appropriate to the website and the information involved. No internet transmission or storage method can be guaranteed completely secure.
Service providers may process information in locations different from yours. Where required, we use appropriate arrangements for that processing.
Contact us
For a privacy question or request, use the contact details on our Contact page. Please describe the information or communication your request concerns so we can identify and respond to it appropriately.
Changes to this policy
We may update this policy when our website, services or legal requirements change. The latest version and update date will remain available on this page.